All packages include:
What’s NOT included:
Domain: Yes, included in all packages for the first year. After year 1, you pay ₹600/year renewal directly to the domain registrar.
Hosting: No. Hosting costs ₹2,500/year and is paid directly to your hosting provider. We’ll set it up and recommend good providers, but you pay them directly so you maintain full control.
We accept payment in two parts only:
We don’t offer monthly EMIs or extended payment plans. Full payment must be completed within the project timeline (5-15 days).
Before delivery:
After delivery:
We share staging URLs throughout the project so you see progress in real-time.
If you’re unhappy, we’ll revise within your included revision rounds (1-3 rounds depending on package).
Once you approve the final version and we launch, the work is complete. No refunds after launch.
First 48 hours: We monitor and fix any issues free of charge.
First 30 days: If something we built breaks, we fix it free.
After 30 days:
For peace of mind, consider our maintenance package (₹2,000-5,000/month).
Yes. After final payment, you receive:
You own everything we build. No strings attached.
Absolutely. You own the website completely.
Migrate it anywhere, anytime. We can help with migration for ₹2,000-3,000, or hire any developer you want.
Keep them safe—we provide them once at handoff.
If you lose them:
We don’t store client credentials long-term for security reasons.
Yes. We’ll either:
Recommended providers:
We typically set up hosting as part of the project.
Yes. All packages include:
For e-commerce sites, we implement additional security measures including payment gateway encryption and firewall rules.
We do.
All packages include professional copywriting. You provide:
We write:
If you prefer to write your own: That’s fine too. We’ll edit and polish it for free.
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We provide:
We DON’T provide:
If you need photography: We can recommend local photographers, or you can use your own.
Yes. Just provide it in high-resolution format:
Don’t have a logo? We can design one for ₹3,000-8,000 (separate from web design package).
What’s a “round”? You review the site, provide ALL feedback at once → We make changes → You review again.
Additional rounds: ₹2,000 each.
Pro tip: Consolidate all feedback in one go. Don’t send changes piecemeal (“Actually, can you change this too?”).
This rarely happens because:
If you’re genuinely unhappy:
We want you happy. Most design issues are solved through clear communication about what you actually want.
Yes. Visit our portfolio page or ask us to send examples similar to what you’re looking for.
We can show:
Stated timelines:
Reality check – this assumes:
Most delays happen because clients:
Be responsive, and we’ll hit our timeline.
Yes. Rush delivery (30% faster): Add ₹3,000-5,000 depending on package.
Examples:
Absolute minimums (even with rush):
Quality takes time. We can’t do professional work in 2-3 days.
If WE cause delays (not you):
Reality: 90% of deadline misses are because clients don’t provide content/feedback on time. That’s not on us.
No. Working days are Monday-Friday.
Timelines use business days only (weekends and holidays don’t count).
Weekend work available on request—may incur ₹2,000-3,000 additional charge.
Immediately:
Within 2-3 days:
We write all the copy, so you don’t need to provide written content—just information about your business.
₹25,000 package includes setup for up to 20 products.
Additional products:
After handoff, you can add unlimited products yourself (we train you how).
Included in ₹25k package:
Additional gateways: ₹1,500 each
Important: You must create your own merchant account with payment providers. We just integrate it technically.
No. You must apply to payment providers (Razorpay, PayU, etc.) yourself.
Timeline: 2-7 business days typically
Requirements:
We can guide you through the application process, but we can’t speed up their approval.
Pro tip: Start your payment gateway application BEFORE you hire us so there’s no delay.
We set up:
You decide:
Actual logistics (packing, courier):
We build the system. You run the operations.
Basic WooCommerce inventory: Included (track stock in WordPress dashboard)
Third-party systems (Zoho Inventory, Tally, etc.): Not included.
Integration quotes start at ₹10,000+ depending on complexity and system APIs.
Three options:
1. You maintain it yourself (free)
2. Hire us for maintenance
3. Hire someone else
You’re not locked into using us.
First 30 days: If we built it wrong, we fix it free.
After 30 days:
Or: Get a maintenance package and we handle everything proactively.
Yes. Contact us (or any developer) with what you need.
Simple additions: ₹1,000-3,000
Complex features: ₹10,000+
We’ll quote based on complexity.
Included support (first 30 days):
After 30 days:
Most clients don’t need ongoing support if they get proper training.
Yes, but selectively.
We offer Google Ads and Facebook Ads management for clients who meet these criteria:
Minimum requirements:
Our services:
Pricing: 15-20% of monthly ad spend (negotiable based on budget size)
What we DON’T do:
If you don’t meet the minimum budget, we can recommend freelancers or agencies.
What’s included in all packages:
What’s NOT included:
For ongoing SEO, hire an SEO specialist or agency.
We build websites. Traffic and sales require:
A website alone doesn’t generate traffic. You need:
We can help with paid ads if you meet our minimum budget (₹30,000/month). Everything else, you’ll need other specialists.
No. We’re web designers, not lawyers or CAs.
For these services, hire:
We build websites. We don’t do legal or financial services.
We don’t host email, but we can:
Email hosting is separate from website hosting.
Most small businesses just use Gmail or Google Workspace.
No. We build websites only.
For mobile apps:
We do:
We DON’T do:
No. We work remotely with 95% of clients.
Communication:
In-person meetings: If you’re in Kottayam and prefer face-to-face meetings, we can arrange that. Most clients find remote work more convenient.
Our team:
Team size:
You’ll have one primary contact person throughout the project.
Regular updates:
Your responsibility:
Fast communication = fast project completion.
We aim for clear expectations from the start. If issues arise:
If the relationship isn’t working:
We’ve completed 100+ projects with minimal conflicts. Clear communication prevents most problems.
Yes. Every project includes a simple contract that outlines:
You receive and sign this before paying the 50% advance.
WhatsApp: [Your number] (fastest response) Email: [Your email] Website: [Your site]
Response time: 2-4 hours during business days (Mon-Fri, 9 AM-6 PM IST)
To save time:
Then contact us with:
This helps us give you accurate information quickly.
Simple 4-step process:
Most clients go from first contact to project start in 24-48 hours.
